Terms of Service
TRUFINSH operates this website. Throughout the website, the terms “we,” “us,” and “our” refer to TRUFINSH. By accessing our website, using our services, or purchasing our products, you agree to these Terms of Service and our applicable policies.
If you do not agree with these terms, please do not use our website or services.
1. Online Store Terms
You must be of legal age to use this website or make purchases. You agree not to use our website or products for any unlawful or unauthorized purpose or to transmit harmful code, viruses, or other malicious content.
We reserve the right to refuse or terminate service where permitted by applicable law if these terms are violated.
2. Products, Pricing & Availability
We make reasonable efforts to ensure that product descriptions, images, prices, and availability are accurate. Minor variations in colour, appearance, or packaging may occur.
Prices, product details, and availability may change without prior notice. We reserve the right to correct errors and limit quantities where necessary.
3. Orders, Acceptance & Cancellation
Placing an order constitutes a request to purchase a product. An order is considered accepted once we confirm or process the order.
We reserve the right to cancel or refuse an order due to product unavailability, pricing or listing errors, payment issues, suspected fraudulent activity, or other legitimate reasons. If an order is cancelled after payment, the applicable amount will be refunded through the original payment method or another permitted method.
Customers may cancel an order before it is shipped, subject to our Cancellation Policy.
4. Payment & Delivery
Payments must be made using the payment methods available on our website. Orders are processed and shipped according to the timelines mentioned on the website.
Delivery timelines are estimates and may vary due to courier delays, weather, logistics issues, or circumstances beyond our reasonable control.
5. Returns, Exchanges & Refunds
Returns, exchanges, cancellations, and refunds are governed by our Returns & Refunds Policy. Please review that policy before placing an order.
6. Customer Complaints & Escalation
For questions, complaints, order issues, or service-related concerns, customers may contact us using the details below.
Our customer support team will make reasonable efforts to review and resolve complaints within a reasonable timeframe. If an issue remains unresolved, customers may request escalation through the same contact details.
Customer Support Time: Monday–Friday, 10 AM–7 PM
Phone: +91-7209489366
Email: Trufinsh.help@gmail.com
7. Intellectual Property
All website content, including text, images, graphics, logos, product information, and other materials, belongs to or is used by TRUFINSH and may not be copied, reproduced, sold, or redistributed without prior written permission, except as permitted by law.
8. Limitation of Liability
To the extent permitted by applicable law, TRUFINSH will not be liable for indirect, incidental, special, or consequential losses arising from the use of the website, products, or services.
Nothing in these terms limits any liability that cannot legally be excluded or limited under applicable law.
9. Dispute Resolution
We encourage customers to contact us first so that any complaint or dispute can be resolved amicably.
If a dispute cannot be resolved through discussion, the parties may pursue mediation, arbitration, or other remedies available under applicable law, as mutually agreed or as required by law.
10. Governing Law & Jurisdiction
These Terms of Service shall be governed by and interpreted in accordance with the laws of India.
Subject to applicable law and the dispute-resolution provisions above, disputes arising from these terms or the use of our website and services shall be subject to the jurisdiction of the courts having appropriate jurisdiction over the business's principal place of business in Nalanda, Bihar.
11. Changes to These Terms
We may update these Terms of Service from time to time by publishing the revised version on our website. Customers are encouraged to review this page periodically.
12. Business & Contact Information
Legal Business Name: TRUFINSH
Trade Name: TRUFINSH
Constitution: Partnership
GSTIN: 10AAWFT8539K1ZH
Principal Place of Business:
Khata No. 54, Panch-Meyar, Plot No. 674, Thera, Opp. Primary School Thera Hindu Pur, Chhabilapur Road, Nalanda, Bihar – 803116
Customer Support:
Phone: +91-7209489366
Email: Trufinsh.help@gmail.com
Support Hours: Monday–Friday, 10 AM–7 PM
Platform Statement:
If TRUFINSH currently uses Nushop.store to host or operate its online store, the statement may be retained. If this is not accurate, the statement should be removed.